Services & Support

We understand that our new franchisees may feel a little apprehensive at the prospect of opening a new restaurant whether they are veteran restaurateurs or new entrepreneurs. We can appreciate this anxiety as we at Exsys are ‘hands-on’ to this type of business every day. We have, therefore, arranged the necessary tools to help assist you in every step of the way through each process. You can see that we provide you with the service and support that will help you feel confident about your new venture.

Operation Manual & Recipe Book

Our comprehensive Operations Manual will help you to better understand the framework and guidelines of the day- to- day operations in order to launch your new restaurant. These Operation manuals are not theoretical textbooks but are a practical guide to the running of your business. They are written by professionals with extensive years of experience in the consumer food industry. The manuals are set in an easy-to-read step-by-step format.

We will also provide you with a Authentic Recipe Book listing ingredients and quantities of each along with cooking instructions. This reference helps to keep the authenticity and quality food that we are known for.

Interior Design Manual

These manuals provide an overview floor plan of the restaurant and a clear picture of how your restaurant should look in keeping with the corporate identity of the franchise. It will also help your developers and interior designers with essential guidelines in order to make their jobs easier.

Location Analysis and Territory Selection

The most important factor in the restaurant business is location. We are able to provide consultation on selecting the most suitable location with the appropriate territorial radius to ensure that the service area of your restaurant will generate enough business for you.

Pre-Opening Guide

As soon as you have decided to become our franchisee, our team will work closely with you and your staff to create a plan and schedule towards the pre-opening date. Our activities include training your Chef how to prepare every item of Thai food, training your restaurant manager in all aspects of management and training your service staff in respect of proper Thai hospitality.

Training Program & Product Supply

One mouth prior to opening, we will arrange the training courses for your staff. Training will cover all aspects of restaurant administration including kitchen management, food and beverage management, financial management, etc… You may also wish to choose an alternative training course, one that is tailored to enhance particular skills to your staff. We can also provide this at a reasonable cost.

One mouth prior to opening, we will arrange the training courses for your staff. Training will cover all aspects of restaurant administration including kitchen management, food and beverage management, financial management, etc… You may also wish to choose an alternative training course, one that is tailored to enhance particular skills to your staff. We can also provide this at a reasonable cost.

Genuine ingredients are required to ensure the authentic Mango Tree taste and if your territory does not have some of these ingredients we will be able to provide you with these ingredients along with the Mango Tree sauces.

All products are appropriately packaged through high technology packaging and processing and are approved by international quality standards.

Accounting and Administration System

We provide you with an easy to follow accounting system that will help you track sales, food and labour costs, and other expenses to ensure profitability. The system also makes it easy for you to administer day to day requests and operations.

Marketing and Advertising Guidelines

As you are aware any successful business has a marketing/advertising plan to ensure continued business. We provide you with some guidelines to assist you in developing and implement a marketing/advertising plan that is proven and effective for the restaurant industry.